Frequently asked questions
What is your return policy?
- We offer a 30-day return policy from the date you receive your order.
- If you’re not completely satisfied, simply contact us and we’ll guide you through the return process.
- The item must be unused and in its original packaging.
How long does the battery last?
LUMAE provides up to 35 hours of reading time on a single charge, depending on brightness level.
Recharge easily with the included USB-C cable
Will it disturb someone sleeping next to me?
No. LUMAE is designed with soft, focused, anti-glare light that illuminates your page without lighting up the entire room.
Perfect for reading in bed without disturbing your partner
Can I adjust the brightness or light color?
Yes. LUMAE features:
• 3 light modes — warm, neutral & cool
• Adjustable brightness levels
You can customise the light to match your environment and comfort.
How much does shipping cost?
We offer free shipping on orders over $60.
Shipping costs for smaller orders are calculated at checkout.
How long does delivery take?
Orders are processed within 1–2 business days.
Delivery times vary depending on your location and will be shown at checkout.